What is included
- An initial review of how the program works, up to 75 pages of materials, two 90-minute design sessions, two rounds of revisions based on combined feedback, and one 90-minute handoff.
- A program operating guide, a chart showing who makes which decisions, role descriptions, and an executive sponsor guide.
- Tools for annual planning and budgeting; steps for requests, approvals, and escalating issues; a scorecard for tracking results; and a 90-day implementation guide.
Scope and limits
One operating model for a clearly defined problem. A substantial new diagnostic, regional versions, individual ERG charters, software setup, training, and ongoing administration are separate. Your team provides an internal owner, combined feedback, and final legal and policy approval.