Participation people can shape
We have supported employee communities from grassroots groups to global programs. We help you connect employee interests with meaningful ways to contribute.
About MakeGood
People. Culture.
Possibilities.
We help people build employee communities they can connect with, contribute to, and help shape.
Our expertise spans community building, organizational strategy, and investigations. We connect what people need with the relationships, resources, and decisions that make participation possible.
Our experience with global employee communities informs how we work across cultures and markets. We help organizations decide what needs to be shared across a program and where local leaders need room to respond to their communities. A common purpose should not require every community to work the same way.
Our expertise
What this means for your community.
Experience building and supporting employee communities across a large, global workforce informs how we help people connect, contribute, and lead.
Support that turns ideas into action
Experience in program strategy and governance helps us clarify roles, resources, and sponsor relationships so community leaders can put ideas into practice.
Leadership grounded in relationships
We bring experience developing and supporting ERG leaders. We help them build judgment, work with sponsors, and advocate for the people they represent.
Listening that informs decisions
Our community-building and investigations experience helps us ask better questions, understand concerns, and turn employee insights into practical recommendations.
The people behind MakeGood
Meet the founders.
Together, we bring experience turning employee voice into clearer decisions, practical support for community leaders, and stronger organizational relationships.
LT Peterson
Co-Founder
LT brings an investigator’s curiosity and a strategist’s eye to organizational challenges. Her background spans internal audit, investigations, and global people programs.
At Uber, LT helped shape strategy and strengthen governance across 15 employee resource groups in four regions. That experience informs how she helps organizations balance shared structures with regional priorities and local employee needs. Her work connects clear roles, decision-making, leadership development, and resources with the realities of the communities a program serves.
At MakeGood, LT helps clients identify what is getting in the way, make difficult decisions with better evidence, and turn insights into practical plans. She is also founder and Chief Artist of Pragmatic Artistry Collective, exploring the conditions people need to flourish.
Her approach pairs candor with care: people should not have to become less human to succeed at work.
Travis Millspaugh
Co-Founder
Travis builds cultures people can’t wait to be part of. A community builder and leadership advisor, he helps organizations move beyond inviting participation to creating something people genuinely want to contribute to.
His cultural transformation work connects two seemingly different settings: collegiate athletics and global employee communities. At Seattle University, he revived the spirit program and made it a major part of the game-day experience. At Uber, he led culture programs for large teams and helped guide the evolution of its global employee-community programs, bringing that same focus on connection and participation into the workplace.
At MakeGood, he helps leaders build the relationships, community leadership, and everyday practices that make belonging real. The goal is a culture people do more than show up for: one they feel invested in and are eager to help build.
Our mission
We help people and organizations put their values into practice through stronger relationships and more human ways of working.
Our vision
A world where organizations are built to be truly human: life-giving, relational, and restorative.
People
Start with how people experience the organization: what they need, what they carry, and where they have room to act.
Culture
Examine relationships, resources, and decisions. Then improve how people work together and advocate for themselves and others.
Possibilities
Find shared concerns and goals, even when they first seem unrelated, and turn them into practical changes.
Not sure where to start?
Tell us what is happening. We’ll help you identify the right kind of support.